Shipping Policy

UK Shipping Policy

We offer a flat rate of £3 on the majority of UK orders. Most orders are sent using the DPD carbon-neutral service. Orders over £50 qualify for free shipping, to recieve this discount use the code SHIPPING50 at checkout. 

Please be aware that orders weighing under 500g are sent via Royal Mail First Class, rather than by DPD. 

DPD does not ship on bank holidays. 

Orders from Northern Ireland, the Scottish Highlands & Islands, the Channel Islands and the Isle of Man are sent via Royal Mail First Class.

Please select the correct shipping option at checkout based on your location. If the wrong option is used to checkout your order may be cancelled. 

If you would like to collect your order direct from us at the roastery, let us know and we can refund the cost of shipping!

Scottish Highlands & Islands

The Scottish postcodes that do not qualify for our £3 flat rate are as follows:

Scottish Highlands - AB31 - AB54, PH15 - PH18, AB36-38, AB55-56, FK17-21, IV1-39, IV52-54, IV63, KW1-14, PA21-40, PH19-26, PH30-41, PH49-50
Scottish Islands - HS1-9, IV40-51, IV55-56, KA27-28, KW15-17, PA20, PA41-49, PA60-78, PH42-44, ZE1-3

Scotland shipping map

Areas coloured blue qualify for our £3 flat rate. If you're in a green area, please select Royal Mail at checkout! 

Europe

European orders are currently fulfilled via Royal Mail Tracked and Signed. We are unable to ship parcels exceeding a 2kg weight limit to Europe. We recommend you split your order to ensure the total weight of your purchase does not exceed 2kg.

European countries we currently offer shipping: 

Denmark, Ireland, Albania, Andorra, Armenia, Austria, Belarus, Belgium, Bosnia And Herzegovina, Bulgaria, Croatia, Cyprus, Czech Republic, Estonia, Faroe Islands, Finland, France, Georgia, Germany, Gibraltar, Greece, Greenland, Hungary, Iceland, Italy, Kosovo, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Moldova, Republic of, Monaco, Montenegro, Netherlands, North Macedonia, Norway, Poland, Portugal, Romania, San Marino, Serbia, Slovakia, Slovenia, Spain, Sweden, Switzerland, Turkey, Ukraine, Vatican City State.
Rest of world
For rest of world shipping please contact us at pilgrimscoffeeltd@gmail.com